FAQs

I have a question about pricing. All displayed prices across both our sites are in Australian Dollars. Does Best in Beds Price Match? Best in Beds is pleased to offer customers a Best Price Promise ensuring customers get the best deal. Our 30 Day Best Price Promise means you can shop for your bedroom any day, not just when we have a sale.  You can read all about our Price...

I need help with my voucher, what do I do? How do I know if my voucher can be used Online/In Store? To find out if your voucher can be used both online and in store or is limited to one of them, please check the terms and conditions of the voucher. This information will be available to you in the email in which you received your voucher. Alternatively, if...

How can I provide feedback about a product? We are a smaller business and we still get very excited when we get positive feedback. If you’ve had a good experience, please help spread the word! You can leave a review on our Product Review page. Sharing your experience about comfort, quality of product, improvement of your sleep etc. will help other shoppers decide whether a product or service is right...

Returns Policy We hope you love your new purchase, but on the off chance that you don’t, unwashed and unused items in their original packaging may be refunded within 30 days of purchase for all customers*.  To be eligible for a return: Item(s) have to be initiated for return and placed in the post within 30 days of the purchase date. Item(s) were not marked “Clearance” “Final Sale” or “Non-Returnable” at...