Local & National Deliveries:
95%+ of orders are getting to our customers in normal time-frames
Occasionally some orders are taking a little longer due mainly to transport delays from our couriers. This is affecting the majority of our delivery network and it changes day by day at the moment unfortunately.
We've added a few extra delivery staff to our team for deliveries that we make with our trucks in the Sydney Metro and South Coast regions. This has minimised impacts on our in-store customers at this stage.
We are trying our best. I apologise if you are impacted by this and thank you for your understanding. If you’d like more information, please contact us on 1300 399 676.
Warehouse Product Supply:
Our warehouse is very well stocked up with most items.
There are some delays on certain Custom Australian Made bed frames and furniture (sold mostly in-store) and delivery times for Made to Order mattresses have been pushed out by 5-15 days in some rare circumstances. We apologise if you are impacted by this, we're trying our best to get to you on time.
Again, if you have any questions, please feel free to reach out to our team.
Please be advised that the ongoing closure of the railway line between New South Wales and Western Australia continues to significantly impact our courier's road services and networks across the country.